Change is never easy, and that is why so many of us resist it. This struggle is especially apparent when an organization makes the decision to do away with their outdated technology. Leaving the comfort ..

Plenty of companies claim to have the “best service in the business,” but few actually have a way to measure how happy their customers actually are. At TSG, we use the Net Promoter Score system to measure ..

Just days after industry experts discovered a critical flaw in Log4Shell servers supporting Minecraft, criminals have made millions of attempts to breach the Log4j 2 Java library. This vulnerability is a potential threat to millions of additional ..

One of the challenges of keeping up with the fast pace of technology is having the staff on your team to keep up with it all. Is your IT team working late every night? Are ..

Are you wasting money on print? For many companies, print is essential, but it can also be costly because it is often untracked. If there are any leaks in your system, your money could be ..

In every business today, the day-to-day workflow utilizes processes that include copying, printing, scanning, and faxing. These have become the primary components of conducting business. In the past, these required a roomful of machines, each with its own ..

The COVID-19 pandemic has changed office culture. Remote work has become the new normal. VoIP (Voice over Internet Protocol) has made it possible to work from anywhere with an Internet connection. VoIP uses the Internet to ..

Your phone system is an important part of your operation. If you're considering an upgrade, you need to ask and answer several important questions like... Is this the right time to upgrade? Will the effort be worth ..

No doubt about it, the world has changed as a result of COVID-19. Every element of our lives has changed, from how we engage with one another, to how we work. Back in early May, ..

Video conferencing and other collaborative technologies are the way we'll be doing business for the foreseeable future. It’s how we'll stay connected and communicate as long as in-person meetings are not possible. Even though security was ..