The COVID-19 pandemic has changed office culture. Remote work has become the new normal.
VoIP (Voice over Internet Protocol) has made it possible to work from anywhere with an Internet connection. VoIP uses the Internet to make and receive calls without the need for a landline. With VoIP, your voice is changed into data packets which are delivered via the internet, then converted back into audio when it reaches the receiver.
When it comes to remote work, VoIP is a game-changer. VoIP will maintain continuity when your team is working remotely, and it’s also designed to help them stay more connected than ever!
Here are a few ways that Voice over Internet Protocol can help your remote team to be more efficient and help you keep your business running.
- Conference Calling – Most hosted VoIP providers include conference calling in their service plans. Conference calls can be video calls, audio calls, or a combination of the two. Employees can host three-way calling, group calls, or meetings with up to 20 participants. Conference calling makes collaboration easier.
- Advanced Voicemail – Voicemail on a VoIP system is much more robust. You can have voicemail delivered to you as an email, along with an audio recording of the original call. Some providers will transcribe the content so you can read your voicemail in a noisy environment. Users can reply from within their inbox or return calls on their computer with an app. This freedom allows you to work on your schedule, minimizing interruptions!
- Cutting-Edge Call Handling – With Voice over Internet Protocol, you’ll never miss another call. Enjoy traditional options like transferring calls, putting callers on hold, or forwarding them directly to voicemail. Plus, you’ll enjoy innovative features such as: if you use multiple devices, you can configure incoming calls to ring on them all at once, or one-by-one until you answer the call.
VoIP makes remote work more efficient. It can keep you connected, especially during these unprecedented times. If you need help choosing and setting up the right VoIP solution to meet your business’s unique needs, give us a call today!