Downtime is the enemy of every business. When your systems aren't working and everything stops – customer service, production and sales can slow to a standstill. Unfortunately, there are many situations that can result in downtime, and ..

In 2021, TSG was recognized for the 14th consecutive year with the prestigious Pro-Tech Award for its outstanding service department! The Swenson Group Is Again Recognized for Outstanding Service The Pro-Tech Service Award recognizes Konica Minolta dealers able to ..

A big question for every business is, “how much should we be spending on IT?” The question often becomes whether in-house IT, Managed IT Services, or a combination, will be the best solution for managing their technology infrastructure. The ..

In every business today, the day-to-day workflow utilizes processes that include copying, printing, scanning, and faxing. These have become the primary components of conducting business. In the past, these required a roomful of machines, each with its own ..

While today many businesses are making the transition from paper to digital, many organizations still rely on paper documents for governance, operational needs, and general day-to-day management. For many of us, it can be difficult ..

There are many online scams these days, and as they grow more sophisticated, it can be hard to recognize them and stay protected. Here are some of the most common scams out there at the ..

Sharing files is essential to business, but are your files shared securely? Without the proper security measures in place file sharing can introduce risks of hacking, malware and loss or exposure of sensitive information. Do your employees engage in ..

The COVID-19 pandemic has changed office culture. Remote work has become the new normal. VoIP (Voice over Internet Protocol) has made it possible to work from anywhere with an Internet connection. VoIP uses the Internet to ..

Your phone system is an important part of your operation. If you're considering an upgrade, you need to ask and answer several important questions like... Is this the right time to upgrade? Will the effort be worth ..

It's been quite a year! As we pass the first anniversary of the coronavirus-related lockdowns, we've realized that life has changed and that we'll need to adjust to a “new normal,” (at least for the foreseeable ..