Remote IT Monitoring During the COVID-19 Pandemic

As the world hunkers down and races to slow the spread of the COVID-19 virus, IT managers are working hard to ensure that their company IT infrastructures can support remote workers as they retreat to their homes to wait out the virus.

Here are some key items an IT manager needs to monitor as the social distancing mandate remains in effect.

Monitor VPN Network Security

As more employees begin to work from home, each of their VPN networks can become a security risk. During normal circumstances, an IT manager only has to ensure the security of a few internet connections. Now, multiply this number by the number of workers logging in from home.

An IT manager will not only need to educate the team on using secured web and Wi-Fi networks and resources, they’ll also need to monitor the office remotely. They can set up activity alerts to indicate security breaches, including unplanned resource changes and failed login attempts.

Monitor Cloud Resources

Typically, the load and demand on cloud resources come from only a few sources. Now, it’s distributed across many home environments. This increase in demand makes monitoring cloud resources even more critical.

Increased demand placed on cloud resources can lead to performance issues because of so many simultaneous connections. If your business relies on these resources, it’s essential for your IT manager to be able to track its performance.

COVID-19 and its impact are unprecedented. As companies work to determine how to best respond, IT managers need to leverage all of the tools at their disposal. If you need help configuring or monitoring networks, servers, or devices, please give us a call. We’re here and ready to help!