In Part 1 of our blog series on Unified Communications we discussed the definition of UC. In this blog we’ll talk about how Unified Communications works and can keep workers seamlessly connected, especially during this unprecedented time.
How Does Unified Communications Work?
A typical solution consists of integrating all communication platforms and devices into a single system. This includes IP telephony functionality along with tools like text, email and instant messaging, interactive digital whiteboarding, online audio and video conferencing, and other collaborative functions.
A unified system takes these formerly independent resources and facilitates both real-time and on-demand communication from any device the user chooses – whether it’s their desktop in the office, or their smartphone from a remote job site.
By integrating all of your communication platforms into a single, unified communications system, users can communicate, collaborate, and securely share files over a variety of channels and devices including laptops, desktop computers, phones, and tablets all using the same intuitive interface.
Imagine the productivity gains your team will experience when they have quick and easy access to emails, faxes, voicemail, instant messages and other communications through a single centralized inbox. Sharing documents and switching between applications is fast, easy and secure, and you’ll never miss another call or message. With a Unified Communications solution, you’ll connect all of your previously independent tools, and your team will enjoy better communication and improved collaboration.
Ready to learn more? Contact your TSG representative and let us show you the benefits of creating a Unified Communications solution for your business with no terms or the option to receive your first month FREE on us! Have a look at our UC offerings here.