There’s no doubt that technology makes the world go ‘round. However, its rapid evolution makes it challenging to manage and stay ahead of the curve. Many businesses are choosing to outsource their IT operations to reduce the burden. However, did you know there are two different options for outsourcing your IT? Both Managed IT Services and Co-managed IT Services offer compelling benefits for businesses considering outsourcing. Read on to learn more about what sets these two approaches apart and how to decide which one is the best fit for your business.
Managed IT Services
Managed IT Services involves outsourcing the responsibility for maintaining and managing a company’s IT systems and infrastructure to a third-party provider. This typically involves the external provider assuming full responsibility for monitoring, managing, and resolving IT issues, often through a subscription-based model. From proactive system monitoring and security management to troubleshooting and helpdesk support, Managed IT Services offer a holistic solution aimed at ensuring the stability, security, and optimal performance of an organization’s IT environment.
One of the key advantages of Managed IT Services is the offloading of IT-related tasks to expert professionals, allowing internal teams to focus on core business activities. Moreover, the predictable cost structure of Managed IT Services, combined with access to technology experts, makes it an attractive option for businesses looking to streamline their operations and enhance overall efficiency.
Co-managed IT Services
On the other hand, Co-managed IT Services allow you to work together with an external IT provider while keeping some control in-house. This means you get to decide which tasks you want help with, whether it’s handling specific projects or getting extra support for your existing IT team. It’s a flexible way to get expert help when you need it, without giving up control over your IT operations.
This approach is particularly beneficial for businesses that have an existing IT team and want to complement their expertise with external resources for specialized projects, strategic planning, or temporary surge support.
Choosing the Right Option
Deciding between Managed and Co-managed IT services boils down to understanding your business’s IT needs and goals. If you want a hands-off solution and prefer to let someone else handle everything IT-related, Managed IT Services might be the way to go. On the other hand, if you already have an internal IT team and want to complement their skills or get help with specific projects, Co-managed Services could be a better fit.
Consider factors such as the complexity of your IT setup, any legal requirements you need to meet, and how much you want to invest in specialized expertise. It’s also important to think about how each option will impact your day-to-day operations and long-term plans.
In the end, the decision between Managed IT Services and Co-managed IT services depends on finding the right balance between getting the support you need and maintaining control over your IT operations. By understanding the advantages of each approach and how they align with your business’s unique needs, you can make an informed choice that will set your business up for success.
The Swenson Group (TSG) is an award-winning Bay Area Managed Service Provider that has helped thousands of organizations achieve more by leveraging cost effective technologies to be more productive, secure and cost effective. Services include Managed Print, Document Management, IT Services and VoIP. Products include MFPs, Copiers, Printers and Production Systems, Software and Solution Apps. For the latest industry trends and technology insights visit TSG’s main Blog page.