TSG Customer Stories

Customer Quotes

Instead of simply selling copiers, TSG helped our bank solve a problem...The Swenson Group’s service department has been exceptional. In addition to having excellent response time, they are always courteous and professional. They have gone “above and beyond” on numerous occasions. Read More>>

The Swenson Group's approach was very straight forward, fair, and consultative. They provided thorough training and we have received excellent service...I strongly recommend The Swenson Group as a strategic business partner for all of your document management needs. Read More>>

As the Assistant to the CFO of Jubilee Christian Center, one of my responsibilities is to form strategic partnerships with key vendors. After meeting with numerous companies (even other Konica Minolta options), Jubilee decided the right "fit" for our organization was The Swenson Group. The Swenson Group seemed to be the only company that took a long-term approach to our business. Unlike many other vendors, The Swenson Group actually "talked us out of'" purchasing the unnecessary features and functions other vendors were recommending. This strategy helped Jubilee make the best financial decision without sacrificing quality.

Jubilee now has multiple Konica Minolta digital products from The Swenson Group, including the C6500 Color Production platform, and has been very satisfied. The Swenson Group's approach was very straightforward, fair, and consultative. They provided thorough training and we have received excellent service. When Jubilee decided to partner with The Swenson Group, we did so based not only on the technology, service, and support, but also who we were going to do business with. The fact we can call the President's cell phone at anytime shows their commitment to a long-term, mutually beneficial relationship. I strongly recommend The Swenson Group as a strategic business partner for all of your document management needs.

Sincerely,

Judy Kirschenmann

The Bank of Alameda has been doing business with The Swenson Group (TSG) for a number of years. Previous to our partnership, we had numerous equipment and service/supply vendors that supported the copiers, printers and faxes for our branches. After doing their research, TSG developed an all-inclusive Cost-Per-Print Program that supports all of our equipment (multiple Konica Minolta copiers, HP network printers, faxes, etc.) and has reduced our costs by over 20%. Additionally, this program has saved our IT and Administration departments significant time. We now receive one accurate, itemized invoice for all of our branches from The Swenson Group and only have one number to call for service, supplies and support.

Instead of simply selling copiers, TSG helped the Bank of Alameda solve a problem. We now have the ability to track, measure and budget for all costs associated with all of our office technology. The Swenson Group’s service department has been exceptional. In addition to having excellent response time, they are always courteous and professional. They have gone “above and beyond” on numerous occasions. We also appreciate having one point of contact that has allowed us to build a long-term relationship. The Bank of Alameda truly feels we have a business partner in The Swenson Group. Feel free to contact me directly if you have any questions about our positive experience with The Swenson Group.

Darcie Perry

Bank of Alameda

Vice President / Controller

After working with numerous vendors and experiencing various levels of service, I am pleased to recommend The Swenson Group Business Technologies. The Swenson Group now supports not only our reliable Konica Minolta bizhub printer/copier/ scanner, but also all of our existing network printers. Unlike some of the "big business" vendors in the office products industry, The Swenson Group's "solutions" approach and post-sale support have truly differentiated them as a full service provider.

Being in the insurance industry, our job is to provide creative programs and solutions for our clients. The Swenson Group has done the same thing for Johnson and Dugan's copying and printing needs. They have been professional and have lived up to all commitments. I recommend all businesses strongly consider The Swenson Group when evaluating different office technology, service and supply vendors.

Sincerely,

Michael Johnson

Partner

Unlike some of the "big business" vendors in the office products industry, The Swenson Group's "solutions" approach and post-sale support have truly differentiated them as a full service provider...They have been professional and have lived up to all commitments. Read More>>

My name is Marcia Ciarlo and I am the Director of Finance for Armanino McKenna LLP. We are the largest private accounting firm based in California and continue our significant growth because we understand client relationships are the true basis of our business. We view our client's success as our success. As we evaluate vendors and business partners to support Armanino McKenna's high expectations, we look for organizations who share our "customer first" business philosophy. We have found such a partner in The Swenson Group Business Technologies.

Instead of simply trying to sell Armanino McKenna office equipment, The Swenson Group listened to our challenges and our goals. In addition to providing reliable Konica Minolta multi-fuction platforms for our offices, The Swenson Group customized a service and supply program for all of our network laser printers. Their innovative programs and cost-cutting strategies have brought true value to our partnership. Their pricing structure is competitive, but unlike many other vendors, The Swenson Group does not sacrifice "post-sale" support. I would strongly recommend any organization looking for a long-term relationship, great technology and responsive service to consider The Swenson Group. They get it.

Sincerely,

Marcia Ciarlo

Director of Finance

Armanino McKenna LLP

Instead of simply trying to sell Armanino McKenna office equipment, The Swenson Group listened to our challenges and our goals...Their innovative programs and cost-cutting strategies have brought true value to our partnership. Read More>>

As the technology manager at RGW Construction and Equipment Sales, one of my duties is to procure copy machines and printing solutions for the main office as well as our many job trailers. I first started working with The Swenson Group (TSG) in 1997.

Through the years, our technology needs and especially our printing needs have changed radically, especially as it comes to machines that can copy, print, scan and fax. Our job trailers have become much more independent as the technology improved and that has required the printing solutions to become more complex.

The Swenson Group have always been there with solutions that fit the various situations we had for copying, faxing, scanning and/or printing, especially for our field locations. They have always stood behind their products and their service has always been good. When we had problems with our machines (as inevitably happens, especially in the environments we work in), one call was all it took to get a well-trained technician out to a site to service a machine.

They always return my calls and listen to our needs, rather than just giving an off-the-shelf solution. I can always count on TSG to be honest in their assessments and give both the good and bad points.

After almost ten years, we still turn to The Swenson Group. In this day and age, I think that says a lot about the way they have dealt with us. I plan on continuing to use them in the future. I have recommended that other companies call TSG when they have a copier need and have only positive comments from them as well.

I highly recommend The Swenson Group for any copying, faxing, scanning or printing solutions you may need.

Respectfully,

Bruce Whitener

IT Manager

RGW Equipment Sales

Through the years, our technology needs and especially our printing needs have changed radically, especially as it comes to machines that can copy, print, scan and fax...The Swenson Group have always been there with solutions that fit the various situations we had...They have always stood behind their products and their service has always been go. Read More>>